Who we are
Apex House is operated by Apexus Performance LLC. This policy explains how we handle personal information through liveapexhouse.com and customer support.
Apexus Performance LLC
732 S 6th St Ste R
Las Vegas, NV 89101, United States
Email: hello@liveapexhouse.com
Phone: (714) 331-9473
Support: Monday–Friday, 9 a.m.–5 p.m. Central Time (Texas). Please allow 1 business day for a response.
Information we collect
We collect information you provide when you contact us, create an account or submit checkout information, such as your name, email, phone number, billing and shipping address, order details and messages. The website and its hosting services may process technical data such as IP address, browser information, security logs and cookies.
How information is used
We use information to operate the website, maintain accounts and carts, respond to enquiries, manage orders and returns when ordering is enabled, prevent fraud, protect the service and meet legal obligations.
Service providers
Information may be shared as needed with hosting and website service providers, fulfilment and delivery partners fulfilling orders, and advisers or authorities when legally required. Fulfilment partners receive the details needed to deliver your order. We may also disclose information in connection with a business transfer, subject to applicable protections.
Payments
Online payment processing is not currently enabled. Do not send card details by email. When a payment provider is enabled, its role and applicable privacy information will be made available before payment.
Cookies and external content
WordPress and WooCommerce use cookies and similar technologies for functions such as accounts, shopping carts and site operation. Browser settings allow you to control cookies, although disabling necessary cookies may affect these features. External fonts or images may cause your browser to contact the content provider, which may receive your IP address and browser information.
Retention and security
We retain personal information as needed for the purposes described here, including order administration, dispute resolution and legal recordkeeping. We use reasonable safeguards, but no internet transmission or storage method is completely secure.
Your requests
You may contact us to request access to, correction of or deletion of personal information. Rights and exceptions depend on applicable law. We may need to verify your identity, and some records may need to be retained for legal or business obligations.
Children and changes
The store is intended for adults and is not directed to children. If you believe a child has provided personal information, contact us. We may update this policy.